“Thank you very much for attending my home this morning and for so carefully checking the (textile moth) situation.
I was most grateful for your valued follow-up inspection. Thank you, again, Cleankill for your high degree of professionalism.”
Residential Property Owner, London
"I contacted Cleankill whilst going through a house move and needing an inspection of my property. They were so professional, empathetic and prompt. I honestly could not recommend this firm enough for any of your needs. As it turned out, the property had no issues with pests so no further support was needed at this stage. This really shows the honesty and integrity of a company to not try to upsell a service if its not needed. Five Star Review and a Five Star Recommendation from me."
Rita via Trustpilot
"A friend recommended this company and from the very beginning we were impressed. Dan was the man, he always arrived when he said he was coming, is very very knowledgeable and extremely professional. He gave us lots of reassurance. Traps were set here and there and even fluorescent dust was laid down. Highly recommend this company. Dan was amazing, thank you."
Ann Ravening via Trustpilot
"Mark Pretty (cool name, by the way) has been absolutely amazing! He called me back quickly and explained thoroughly everything I needed to know. It was free of charge for him to come and survey the property and he also gave us plenty of useful advice. I cannot recommend Cleankill enough - an honest, reliable and caring company. We really appreciate your time and guidance, so thank you for all you have done so far."
Kerri Benge via Trustpilot
"Sam Boylett arrived right on time this morning to deal with a rodent issue I have in the kitchen. I was so impressed with his professionalism and the pro-active way in which he dealt with things. He is an absolute credit to the company.”
Jenny Thomson via Google
"From the outset of needing pest control on our site and the consultation therein it has been easy to trust in this organisation. Sam has been coming to our development for the last 5 or 6 months and is calm, charming, polite, friendly and professional. He is happy to come along in between quarterly visits if ever we notice we have an unwanted visitor. We are delighted and appreciative of the service that we receive. Thank you."
Alex Williams via Trustpilot
"We needed someone to remove the pigeons that were nesting under our solar panels and creating a dreadful mess with their droppings in the gutters and by our doorstep. I contacted Samantha and she came out promptly to survey the situation and to give us a quote. We needed scaffolding to be put up because of the height of the roof and Samantha arranged for a firm to visit and give a separate quote for this. We were happy with the quotes and so the job went ahead. The scaffolding team worked quickly and carefully, taking the trouble not to damage any plants. The following day Russell and Phil drove over to us in Somerset from Sussex- leaving at 5 am and arriving just after 8am. They were very professional and efficient. They completed the job in good time and cleared everything away. We are so grateful to them for doing this difficult and potentially dangerous job. The photos Russell shared with us showing the state of the gutters beforehand shocked us; I hadn’t realised just how much of a nuisance pigeons could be. We were also shown photos after the area had been cleared and the preventative panels put in place and it was transformed. We can’t express how much we truly appreciate the wonderful job done by Russell and Phil. We are very happy to recommend Cleankill Pest Control."
Joanne Nicholson via Google
"I would not HESITATE in recommending this company to others. Sam and Matt were the most amazing team who could not have been more efficient friendly and proactive. This is my first experience of having to deal with pest control. I made a few phone calls to other companies who were not even prepared to come out! I knew as soon as Sam answered the phone that I had found the right company. She reassured me that Matt would come out and do everything necessary to sort the problem out. He would come back 3 times, more if necessary until the problem had been eradicated. Sam was kind helpful and personable. I think she is the person who you want to speak to when you are worried about this sort of issue! I live in the ground floor of a building which includes offices flats and my own property, all of which had been affected by rodents. We are all now 'rodent free' but have been given the reassurance that Sam and Matt would return if we ever experience any such problems in the future. Matt is an expert who is totally 'hands on' and did all that was necessary to solve the problem. He carefully removed the back of a kitchen cupboard and needed to remove air conditioning covers in the adjoining property. He clearly know all there is to know about the habits and behaviour of rodents which meant he was able to carry out all the necessary treatments etc. He was totally professional reliable and efficient at all times. Sam was always available by phone which was very reassuring when you have never come across this type of problem before, and are just a bit anxious!! By the time the treatments were finished I felt like they had become friends, I miss their visits, but NOT the rodents! Thank you Sam and Matt for such a superb service."
Jane Churches via Google
"Thank you so much to Sam from Cleankill's East Sussex branch, who got rid of our mice and was so lovely and professional. Our dog and cat loved him too, which made him being in the house very easy. He made us feel really comfortable about our mice problem which was driving us mad. He was always on time, communicated with us in a kind and helpful way, explaining what he was doing, and how we could lower the risk of mice coming back. I would highly recommend this company, and would definitely use them again if I ever had another problem.
Thanks so much for making such a horrible problem one that got sorted out with minimum fuss."
Helen Bashford via Google
"Cleankill do a great job in getting rid of our rodents. They are very reliable and always happy to help."
Ryan Tomlin via Google
"I had a major issue with a mouse infestation, this company has been very helpful, they didn't stop coming back until the problem was totally solved, highly recommended!"
Stefano Dellisanti via Google
"Excellent service. Martin was professional and polite and sorted our rodent problem."
Derek Alway on Google
"We use Cleankill to inspect our offices on a monthly basis. Alex, their senior technician, is extremely diligent in inspecting where rodents could be entering and preventing rodent ingress. Since we have been using Cleankill and had Alex on site we have seen a huge decline in rodent activity. Excellent customer service 5 stars!!!"
Naeem on Google
"Had a seagulls nest from last year removed, and wire cage fitted between chimney stack and roof. Spikes fitted onto top of chimney also to prevent seagulls nesting this year. Russ and Phil were friendly, professional and did a great job. Reasonable price too. Very pleased."
Roger Cook via Google
"For some considerable time I have had problems caused by pigeons roosting on the roof and nesting under the solar panels. As time passed this became a greater problem and I decided it was time to get help. I researched the help available, spoke to several people and organisations, then I spoke to Cleankill Pest Control, who sent their local surveyor, Samantha Virgo, to advise me on the options. What a breath of fresh air! Samantha is professional, knowledgeable, straight-speaking, helpful and honest, with excellent customer service skills. The options and methods to be used were fully explained to me in an open and straightforward manner, with all my questions fully answered. Samantha promised to be in contact within a few days with all the details, which is exactly what happened! We discussed the details and I raised a few questions, which have been answered, and I have received a detailed quotation for the work. I am delighted with the quote, which represents excellent value. I look forward to the work being carried out in the near future, confident that it will be of the same high standard that Samantha has demonstrated in all her dealings with me. Thank you so much, Samantha, it is greatly appreciated."
John Brice via Google
"Just to let you know that the Cleankill chaps came here this morning at exactly 9, did their work quietly and efficiently, and have now left - and it looks a lot better!"
"I have recently brought a property through ------- -----, and had noticed an invasion of red ants. I contacted the site management team (where I pay close to £1400 a month in ground rent for maintenance) and they sent out their own contractors to assess the situation.
The guy that came out to me had no idea what they were and told me I had to wait at least 7 days for an identification before any treatment could be offered. This was completely unacceptable and not helpful because I have a 4 month old baby and these little red ants had also invaded his belongings. After complaints and phone calls, ------ ----- were able to outsource to 'Cleankill' and had them out to me in under 24 hours.
The gentlemen that visited me was called Mark and was absolutely fantastic. He was able to identify them straight away and start treatment. He also advised me the problem was mainly from the wall cavities and it was likely my neighbours had them too. Whilst Mark was here I was able to check with my neighbours who also confirmed they had them too. Mark was able to offer me assurance and a continuity plan that has put my mind at ease. The rest of the flat block still needs to be treated. I can only hope that ------ can arrange for the same company to help my other neighbours.
Extremely good service, friendly and reliable, can't recommend enough. I hope we don't need your services in the future but if ever we do, I will be sure to contact you directly! If I could rate higher than 5 stars I would. Very, very happy!"
Samantha Agca via Facebook
"The service from Cleankill was fast and efficient and their charge a fraction of what I was quoted by Rentokil!"
Suresh Chouthi via Facebook
"Cleankill were swift to respond to my problem - a squirrel brought in the house by my cat, hiding behind a heavy piece of furniture on top of a tortoise! I don't think Marie in the office could stop laughing.
Richard and Alan were quick, professional and sorted the problem with the minimum of fuss. Highly recommended."
Kathryn Redington via Facebook
"Very professional service. Mark quickly and efficiently got rid of a pigeon trapped in our lightwell. Would highly recommend this company. Thank you!"
Aakifah Amejee via Google
"Mark provided over and above customer service. He was determined to rid us of a couple of very smart rats (they would leave despite installing a sewer rod cap, rat valve, snap traps, bait, we even had 24hr CCTV watching them). Our insurance provided company was terrible, but Cleankill was worth the money."
Umang Patel via Google
“Alan is really good and is definitely an asset to Cleankill. He is always friendly and polite and nothing is ever too much trouble. We called on Cleankill as we had lots of issues with pests on site and the intruders have gradually gone away. The residents of Enderby Wharf are very pleased with what is being done.”
Nish Moheeputh, Development Manager for FirstPort
"What a lovely young man Sam Boylett is from all of us at SL Property Consultants. He’s super polite and helpful and an asset to Cleankill. Keep up the great work Sam and look forward to working with you again."
S L Property Consultants
"Great company. I worked for Cleankill recently. Best pest control company I have worked for. They really invest into their staff and make you feel a part of something instead of just another payroll number. Great team from the technicians through to management. Very friendly professional company. Highly recommended to any pest control technicians looking for a job. Thank you for the opportunity."
"Good service, does what it says. Friendly team.
Not a job I could do :)"
Chris Harding (via Google)
It took 3 visits (they only charged for 1) to deal with a large wasp nest inside a wall. Very pleased with their service.
"Very efficient and friendly. Ensured the job had been completed properly. Would definitely recommend and use again."
"Dave did a great job - returning several times till rats gone - would recommend to others and would definitely use again."
"Very thorough service, knowledgeable + reliable"
"We live on the 13th floor of a block of flats with a balcony and views out to Beachy Head in East Sussex. Unfortunately we had seagulls and pigeons making nests in our plant pots on the balcony and laying eggs. They were also making a terrible mess. My husband put some netting across the balcony to keep the birds off, but it meant we couldn't get out on the balcony and it spoiled our views. It also didn't look nice.
So we decided to find a professional company to help us and we're really pleased we found Cleankill. The customer service was fantastic and the way the netting has been installed means we can now sit out and enjoy our balcony again. It's brilliant as the holes in the netting are large and don't interrupt our views but the netting still keeps the birds off.
The two technicians who came out were really polite and efficient. I highly recommend Cleankill to anyone who has a problem with pest birds."
Private client, St Leonard's
"Very professional service. Nadine very helpful and understanding on the phone. Dave arrived promptly for all appointments. Helpful, very knowledgeable. Diagnosed problem straight away and issue dealt with immediately. Follow up appointments equally as helpful and reassuring to know the issue had been resolves."
"Successfully eliminated rats from our loft. Friendly, professional service."
“Thanks for coming out so quickly and for providing such sound advice, guidance and especially reassurance today, I am very grateful to you and I would definitely recommend your company to my family, friends and neighbours”
Residential Customer, Woking, Surrey
“ I am always impressed by your company’s efficiency, reliability and promptness. 10/10.”
Zev Gruber BA (Hons.) ABIFM, Facilities Manager
Lee Baron Group
“The Cleankill Pest Control team is absolutely first class and both the staff in the office and the technicians provide an excellent service. They are all very professional and knowledgeable. We have quite a few buildings on our site and we receive visits from the same technicians every time who know the site well. Communication is good too and the technicians always communicate what they have done before leaving the site.”
Facilities Supervisor for Vector Aerospace, Fleetlands
A happy customer called us just to say:
"What a pleasure it was to deal with Tom, he is a lovely young man!"
Residential Customer, Croydon
“Thank you for the very quick response to our cry for help. The information your team gave us was very useful and totally accurate. I had contacted another pest control company in our area who misidentified our biscuit beetles as plaster beetles which was totally useless information. All your staff are a credit to you especially Richard who came to the house. We have recommended you to virtually everyone we know and will continue to inform people about your service.”
Lindsey Smith, Sussex
"We live in an old building that can be prone to unwelcome guests. I’ve found Cleankill Pest Control very good and I get on very well with the technician Richard Morgan who has been looking after us for around eight years. The company is always very responsive to my calls which is important.”
Residential Customer, Chichester
“We have been using Cleankill Environmental Services for many years. The team is always very quick to respond to our calls and they are always polite, friendly and really helpful. As we are a special needs school responsiveness is very important. Equally important is the way they respect our exacting needs – for instance there are only certain times when they can be on site.”
Step by Step School
As you are aware, we have had outbreaks of bed bugs in some of our residents’ flats at ****** ***** during the course of the last year. On Alan’s visit on 18th August, I am pleased to say there was no evidence of any current activity.
I am writing to thank Cleankill for the diligent way in which you have tackled the problem but just as importantly how your technician, Alan, has been able to communicate the seriousness of the problem to our elderly residents and at the same time reassuring them that the outbreak is under control and will be irradicated with ongoing treatment and further inspections. He has shown interest in their personal welfare which has been comforting to them. As an organisation, we have learnt a lot from our experience and are now better prepared to deal with any further outbreaks.
Please pass on our thanks to Alan and we look forward to your ongoing support in the future.
Residential Manager of flats in Pinner, HA5
Your company is currently contracted to the block of flats I manage in Hampstead. We had a mice infestation that lasted several months, but thankfully Alan from your company got rid of them all.
A couple of the residents wanted me to pass on their thanks to Alan for resolving the problem and for being happy enough to patiently answer all of their questions, I know that one of the residents probably asked every question possible relating to mice. So if you could please pass on their appreciation to Alan for a job well done.
Our company has been doing business with Cleankill Environmental Services for more than 15 years. In that time, pest control results are excellent and Cleankill’s prompt actions and communications have been exemplary. I've always enjoyed the personal approach the staff takes and their genuine concern for the success of our business. They provide real solutions for us with their product, service and competitive prices for our business needs.
I would like to personally say thank you to the Cleankill team for the level of service you have provided in the last few years.
Since my first employment at RBK I have worked with numerous pest control firms but the level of professional service from Cleankill has been outstanding and surpassed all others. We have never had to chase up work and your staff have always been professional and courteous on each visit.
Cleankill responded within a day on emergency call outs (never had this level of professionalism from any other company) and being non-evasive whilst undertaking your work. If at all during my working career I need to look for such a service again please be assured I will be highlighting the Cleankill name and will be highly recommending your company services.
Please feel free to use my name for any references to those companies who may be looking at Cleankill to undertake pest control as I highly recommend Cleankill and its team above all others.
Off Site Premises Manager / Mobile Supervisor Facilities Department Royal Borough of Kingston upon Thames
Royal Borough of Kingston upon Thames
Just a quick note to thank you for your prompt service re. the netting around our solar panels.
Anne and I are very impressed with your company and would like to thank you and your guys for hopefully solving our pigeon problem. We will definitely be recommending your company to others.
“We would like to commend the service we have received from the company Cleankill Pest Control since we started working with this contractor several years ago. They have been employed to tender, complete and manage works of various sizes. Be it a large or small project they always use the same professional approach and are a pleasure to work with. As property managers we rely on their attention to detail and excellent working relationship with contractors. Therefore, we would have no hesitation in recommending this firm to anyone considering using such services as they provide.”
Peter Sanders, Managing Director, Sanders Property Management
"I have been dealing with Cleankill for many years now, as in my opinion they are by far the most professional Pest Control Company in the area. Living in the heart of the countryside I suffer with the usual ‘rat and mice’ problems. We have a contract with Cleankill, at a very reasonable rate, which gives me complete peace of mind and keeps the rodents down to a minimum. We have also had occasion to need wasp nests removed, which again are always dealt with quickly and efficiently. I thoroughly recommend Cleankill to all my clients."
Andrew Melville, Motorline - Classic Car Servicing and Storage in Lewes http://www.motorlineuk.co.uk/
Motorline Engineering Ltd
"Just to confirm that in my capacity as a building surveyor, I've used Cleankill for a number of years, and always found them to be efficient, helpful and professional at all times, be it provision/advice and servicing of bird netting, rodent control etc."
Nick Pope, Building Surveyor, Stredder Pearce
“I contacted Cleankill to deal with a rat problem at my London apartment. Their technician Tom was excellent, very polite and came across as a very honest guy. He has sorted the problem so I don’t have to worry about it any longer - which is great as I have a very busy schedule. In short. Cleankill provided an absolutely excellent service.” Wynne Evans
Wynne Evans, Opera Singer (famous for singing in the Gocompare.com TV adverts)
“We haven’t had any issues regarding rodents since Cleankill became our pest control provider. They are a friendly and efficient team and always communicate what they have done very clearly. I am very happy with the service,” Alvin Shivmangal, Croydon Town Centre www.croydonbid.com
Croydon Town Centre
I am sending you this email to let you know I am really happy with the service Alan is providing at Kodak, he has been doing a really good job. I have noticed it and Kodak have commented on him as well. l thank you for the good service you are providing.
Temco Facilities Services
“We have been using Cleankill for well over 10 years now. They are always friendly and seem to really care about what they do. If we ever have a problem they are very responsive and come out straight away. We find the service is very good value for money too.” Gurvan Quelo, Restaurant Manager, La Barbe Restaurant, Reigate, Surrey
La Barbe Restaurant, Reigate
“I was with Rentokil before and then moved to Cleankill and am very pleased I did. The price Cleankill charges is much more affordable and the service we get is much better. Mike Williamson is always available when I need him and our technician Richard is excellent and very friendly. Communication is always very good and I know exactly what is happening, why and when.”
Richard Smith – St Vincent College, Gosport
“Cleankill provides an excellent service and gives us really personal attention. The team is extremely responsive, professional and smartly dressed. I mainly deal with Ian and Phil who are both always very friendly and take the time to explain exactly what they are doing. In short, they are completely brilliant and give us real peace of mind.”
Claire Sandford – Malverns Estate Agents, London
“Cleankill offers a great service and we have been a customer for many years. We really like Richard our technician who is always nice and friendly. He is always offering us good advice about keeping the premises pest free.”
Catt Cleaver - Audio Note, Hove, East Sussex
“A preventative pest control contract is important for all eating establishments and it’s something we take very seriously as part of our health and hygiene routines.
We find the staff at Cleankill really good. Everyone we have met from the company has been really friendly, efficient and polite. Communication is excellent and the technicians always list the areas they have checked which gives me confidence and peace of mind.
Visits are every three months and I like the fact that they come exactly as arranged. The service is reasonably priced too – I would definitely recommend Cleankill.”
Pomodoro E Mozzarella & La Locanda Del Duca Restaurant, Eastbourne
“The support that Cleankill offers our depot is outstanding and they are highly responsive to our needs. Every time we phone up to speak to them we get the help and support we need. I've worked with Cleankill for more than five years and during that time they have helped with problems such as rats, pigeons and wasps nests.”
Mark McGrevey - Cleansing Service Group, Nr Lewes, East Sussex
"I am a Facilities Manager for Jones Lang LaSalle and have worked for them for the best part of 15 years. During this time I have employed Cleankill Pest Control on many of my sites for regular maintenance and one-off jobs. I have always found Cleankill to be quick to respond to my requests and their costs to be competitive. They are always available to discuss issues that may arise and always give excellent and informed recommendations."
Linda Pyther - Jones Lang LaSalle, London
“We only ever use Cleankill. We find the service is second to none and you always do exactly as requested. We employ you as experts to deal with any pest problems and know we can rely on you. Very importantly, we always get clear and succinct feedback after you have completed work.”
Angela Mercer - Property Management for W.A. Ellis, London
The Diocese of London Property Department have used Cleankill as their main pest control company for some 15 years and have always received good, attentive service in dealing with all sorts of pests present in domestic environments and also in our closed churches. Cleankill are prompt, efficient and their staff are pleasant and willing to help solve all sort of problems with the uninvited guests of the animal variety who try to take over our many properties.
Diocese of London
“I’m very happy with the service we receive from Cleankill. They are very responsive if there is ever a problem and I can rely on them to come immediately if it’s urgent. The staff are very good at communicating and always let me know exactly what has been done. Overall, Cleankill is easy to deal with – it’s a very nice company to work with.”
Hydro Hotel, Eastbourne
"Ian, I just wanted to say that the guy you sent round in the last week to get rid of our rats/mice was absolutely brilliant!! Thank you, and I will certainly recommend you to any of our friends. Please can you also thank him personally for his flexibility and understanding"
Lucie Penruddock - Private customer
Whilst being engaged with Cleankill in the South East I found them to be professional and proactive while always willing to help.
Jones Lang LaSalle
Thank you so much for your prompt attention. Bob has just been and sorted us out. If you need any testimonials – we’d be happy to give you one.
Mrs. Jones - Private customer
Ben who visited several times, was efficient and very courteous. It has been a pleasure to deal with your firm.
Mr. Andrews - Private customer
We just had to say thank you for the service we have received from your company. Right from the start Phil was brilliant. he was a calm, consummate professional who listened to what had happened – he didn’t just do the job, he really picked up on the fact that I was genuinely distressed and was at pains to put me at ease and reassure me – he was just fantastic. Thank you so much Cleankill – all best wishes.
Mrs. Brown - Private customer
Cleankill dealt with a wasps nest yesterday. The resident of 84 phoned up and wanted us to thank you for acting so promptly. Thanks again from us for dealing with this in a timely manner as ever.
Mr. Price - a facilities manager
Eastbourne Borough Council contacted Cleankill Environmental Services after mourners were being dive-bombed by nesting seagulls as they left the crematorium.
Cllr Margaret Bannister, portfolio holder for bereavement services, said: “Staff at the crematorium were becoming aware of the problems that the seagulls were causing to people attending services or visiting the grounds.
“It was felt that we had to call in bird control experts as the last thing crematorium visitors want is to have to worry about being attacked by seagulls.
“The hawk solution has proved very effective, with the benefit that it does not harm the gulls. We believe that by calling in professional experts we have helped to alleviate the pest problem humanely.”
Eastbourne Borough Council
"Your technician was efficient and on time and went through the whole house. He found a huge gap in the outer wall of the house that needed filling in. But main thing was two BIG holes behind the dishwasher. I told our previous pest control firm that there was a hole and they simply did not bother. Your guy did. He was really great and did his job well. He took the old mice bait boxes away (ones that I have been asking the previous company to remove and they did not) and fixed the holes behind the dishwasher. Ten out of 10 for Cleankill."
A tenant of Grainger PLC
Many thanks for the work you have carried out. Over the years I have employed companies who have been shoddy and sloppy and I was expecting the same. Contact with your office was very good. The three men who attended my home were efficient, polite, clean and cheerful and they were always on time. I will be reporting back my findings to Age Concern, who put me on to you. I will certainly recommend your company and use you again.
R Stafford - Residential Customer
On behalf of all of us at 7/12 Croydon Scouts, thank you for the help you gave us with our pest issue. We had a busy day on Easter Monday clearing up our stores and assessing damage, so we are slowly making progress. We certainly couldn't have done it without your help. Thanks again.
7/12 Croydon Scouts
We are a 24 acre site specialising in the care of children with multiple disabilities and as such it is imperative that our pest control contractors attend quickly. Cleankill always do! We receive a visit within 24 hours of making the call and more often than not, it's the same day. All the team go the extra mile and accommodate our requests of "can you please just take a look at another issue while you're here...!!" with good grace. They follow up within a couple of days to make sure that whatever they did has worked and leave a work area clean, tidy and more importantly, pest free. As a company, we have been approached by other companies offering a similar service but it is testament to the Cleankill team (and management) that we have been with them for ten years and have no intention of moving elsewhere.
The Children's Trust, Tadworth
Cleankill’s excellent work carried out by all personnel we are in contact with continues to be of the very highest standard and is much appreciated.
Label Express, Croydon